Last Updated: September 26, 2026
This policy explains how refunds are evaluated, processed, and disbursed once a returned item is received at our facility.
Refund Eligibility
Refunds are issued for home décor products that meet all applicable return condition standards, including being unused, clean, undamaged, and returned in their original packaging where applicable. Refunds may also be issued for orders that arrive damaged, defective, or incorrect due to an issue during fulfillment or transit.
Inspection & Approval Process
Inspection Window: Once your return package arrives at our warehouse, our team inspects the item within 2 business days.
Notification: You will receive an email confirmation once the inspection is complete, letting you know whether the refund is approved or denied based on the item's condition.
Restocking & Handling Fees
Restocking Fee: $0.00
CasaBloom does not deduct any restocking, handling, or administrative fees from approved refunds.
Refund Payout Timelines & Method
Payment Method: Since CasaBloom currently accepts Cash on Delivery (COD), approved refunds will be arranged through an available refund method after the return has been inspected and approved. Our support team will contact you with the applicable refund instructions.
Processing Time: Refunds are typically processed within 5 to 7 business days after the return has been inspected and approved. The time required for the refund to reach you may vary depending on the refund method used.
Late or Missing Refunds
If 7 business days have passed since your refund was approved and you have not received your refund, please contact our support team at support@casabloom.online so we can assist you.
Contact Information
Store Name: CasaBloom
Email: support@casabloom.online
Address: Rontrina Deal 2000 OCORNOR, Irving, TX 75062, United States
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM CT | Saturday, 10:00 AM – 5:00 PM CT | Sunday, Closed